An adult woman is crying over Candy Crush. Come on! Its just a game!
But if you really stop to think about it, really think, her progress was wiped out and that's 500 hours of her life which are gone forever. I think I can sympathize. The frustration is probably along the same lines as having your World of Warcraft account hacked or iPhone destroyed. Poof! Gone.
Think she's over reacting?